At SMM Global, we are committed to delivering high-quality online learning experiences and rewarding those who share our platform through our referral program. To maintain fairness and transparency, please review our refund policy carefully.
Due to the instant access provided to our digital learning materials, course fees are generally non-refundable. However, under certain conditions, we may consider refund requests.
Eligibility for Refunds
A refund request may be considered only if:
The user has not claimed or earned any referral rewards on the same course.
Non-Refundable Situations
Refunds will not be granted if:
More than 10% of the course content has been accessed or completed.
The refund request is made after 3 days of enrollment.
The course was purchased using a referral link, and the referrer has already received a commission.
The refund is requested due to personal reasons unrelated to course quality or technical issues.
Our referral program is designed to reward genuine sharing and course enrollments. However, to prevent abuse and ensure fairness:
If a course purchase is refunded, any referral commission associated with that transaction will be reversed.
If the commission was already paid, the amount will be deducted from the future earnings of the referrer.
Users found misusing the referral system (e.g., self-referrals, fraudulent enrollments) will be disqualified from the referral program, and access to the LMS may be restricted.
To initiate a refund, please email us at support@smmultiglobal.com with the following:
Your full name and registered email address
Course title
Date of purchase
Reason for requesting the refund
Order ID or payment reference number
Our team will review your request within 5–7 business days.
If your refund is approved:
The amount will be refunded to your original payment method within 7–10 working days.
Any processing or transaction fees may be deducted from the total refunded amount.
If SMM Global cancels a course or discontinues access due to technical or operational reasons:
A full refund will be issued to the enrolled users.
Any referral commissions earned from such transactions will also be reversed.
For questions or concerns related to refunds or the referral program, feel free to contact us:
Email: support@smmultiglobal.com
Website: www.smmultiglobal.com
